Disclaimer

This disclaimer applies to echoslategray.com. By using this website, you accept this disclaimer.

General Information

echoslategray.com is operated by PE, EDRPOU 27402513, 15 Velyka Vasylkivska St, Business Center 'Horizon', Office 42, Kyiv, 01004, Ukraine. Contact: contact@echoslategray.com, +380 730 394 0883. Legal representative: Robert Petersen, Managing Director. We comply with Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015 and Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10.06.2023.

Pricing and Availability

All prices and availability are subject to change without notice. Final price and availability are confirmed at booking.

Inclusions and Exclusions

Travel packages include only services listed in the booking confirmation. Additional services, taxes, and fees are not included unless stated.

Third-Party Disruptions

We are not liable for disruptions caused by third parties, including airlines, hotels, strikes, weather, or force majeure. We will assist where possible.

Compliance with Local Laws

You must comply with all local laws at your destination, including visa, health, and customs requirements. We are not responsible for non-compliance consequences.

Personal Data and Cookies

We process personal data, including via cookies, only with your explicit consent under Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01.06.2010. See our Privacy Policy.

Complaints

You may file complaints with the State Service for Food Safety and Consumer Protection or apply to court under Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10.06.2023.

Tour Operator License

If we act as a tour operator, our license number is displayed on the website. Tour operator activity is licensed under Law of Ukraine 'On Tourism' No. 324/95-VR of 15.09.1995.

Refund and Cancellation

Our refund and cancellation policy for travel packages is available on the website.